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中国质量新闻网汽车售后服务写意观察评价——CA-NPS结合观察问卷

一、基本信息:
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姓名
岁数
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联系方式
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汽车品牌
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汽车车型
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所在城市
二、评价
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1、请用“0-10”示意您推荐那家经销店的可能性,0示意一定不会推荐,10示意一定会推荐,分数越下,示意您推荐的可能性越大。您的打分:
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2、请挑选您推荐的来由?
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3、叨教您以为经销店的售后服务正在哪些方面需求进一步进步会令您越发写意?(多选)
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您是不是情愿接管观察公司的进一步回访?